So the roof started leaking in the library about a month ago in the SAME place it leaked two years ago which was two months after a completely new roof was put on. So I call the project manager who was in charge of the library renovation to let him know about the leak. He tells me he will let his boss know and get back to me asap.
One week went by and i did not hear from him so I call the contracting companies office and speak to the VP. He and the project manager are on the phone with me and tell me a roofer will be out to fix the leak that day or the next day.
One more week goes by without any roofer showing up so I call the company again and speak to the owner. Voila! roofer appears that day to fix the roof...BUT..he tells me the leak was caused by the technicians from another company that services the rooftop HVAC units.
So i tell the HVAC company about the roofers' claim and they of course say "No way". He also says this happens a lot, "they blame us, we blame them". Nice.
So I am waiting to see if i get a bill from the roofing company.
One week went by and i did not hear from him so I call the contracting companies office and speak to the VP. He and the project manager are on the phone with me and tell me a roofer will be out to fix the leak that day or the next day.
One more week goes by without any roofer showing up so I call the company again and speak to the owner. Voila! roofer appears that day to fix the roof...BUT..he tells me the leak was caused by the technicians from another company that services the rooftop HVAC units.
So i tell the HVAC company about the roofers' claim and they of course say "No way". He also says this happens a lot, "they blame us, we blame them". Nice.
So I am waiting to see if i get a bill from the roofing company.
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